ICAO 9303 · ISO/IEC 19794-5

Biometric photos for public authorities and government offices.

The secure and compliant solution for capturing and validating portraits — for ID cards, driver's licenses, visas, and permits.

Portrait photo being uploaded with Photo Collect
Submit
Führerausweis · Driving Licence
Processed portrait photo on an employee ID card
  1. 1. Muster
  2. 2. Anna
  3. 3. 12.04.1990
  4. 7.
100% accessibility as the goal
2 min effort per person
35+ automatic checks
How it works

Three steps to a compliant photo.

01

Photo capture

The process can be started from an existing application or from Photo Collect. Capture via smartphone, app, or photo kiosk.

02

Checking and processing

The AI checks the image immediately and processes it automatically according to defined requirements. Manual quality control is optional.

03

Integration

The processed image can be exported or transferred to existing systems via sFTP or API. The data is deleted automatically after processing.

References

Fewer rejections, faster procedures.

“We have replaced the analog process for driver's license photos. Our customers no longer have to go to a photo booth, and we no longer have to do the scanning.”
Portrait of M. JaggyM. JaggyStrassenverkehrsamt Kanton Bern
Benefits

No rejections due to faulty photos.

Photo Collect takes the load off citizens and counter staff with a structured process for digitizing official procedures.

End-to-end integration

Full connection to existing business applications via REST API or deep link.

Accessible user guidance

Modern photo capture and checking directly in the browser — fully digital, with no login or app.

Automatic check

Quality check and processing according to ICAO, ISO, and country-specific requirements.

Location-independent

Capture by citizens

Citizens capture their photo with their own smartphone and upload it directly.

  • Fully integrated into existing procedures
  • Possible without app or login
  • Also via email, SMS, or letter with QR code
Photo upload via smartphone
Smartphone upload · no app
On site

Capture at the counter

People who don't use their own device are photographed directly on site.

  • Self-service kiosk or staff-operated app
  • Simple user guidance
  • Connection to the business application
Photo Collect photo kiosk
Photo kiosk · self-service at the counter
Checking and processing

Highly automated through to approval.

Photos are immediately checked for consistency and quality and automatically processed to the required format. Optional manual quality control guarantees fully compliant results.

Example: head not facing forward
Head posture

Head not facing forward

Faulty photos are detected during upload — with instant feedback.

  • 35+ automatic checks
  • Configurable criteria and strictness
  • Feedback with specific instructions
Processed portrait photo, 3:4 portrait format

Portrait, close zoom, gray background

Uploaded photos are automatically processed to the required format, including:

  • Alignment and centering of the face
  • Adjustment of format and zoom
  • Background replacement as specified
Quality control 18
Reject with predefined reasons and tips for improvement

Photos can optionally be reviewed manually before final approval.

  • Integrated messaging for new requests
  • New invitation with detailed reason
  • Interface designed for large review volumes
Relevant features

What official procedures particularly need.

An official procedure often requires more than a photo: identity, presence, signature, and barrier-free access for all citizens.

Optional

Protection against spoofing

A video check detects whether the person is actually present — manipulated recordings can be rejected.

Optional

Document scan

Identity documents can be scanned and data such as name or date of birth automatically transferred.

Optional

Signature capture

Citizens can capture and submit a digital signature as part of the process.

Data protection

Swiss made, Swiss hosted.

The software is developed in Switzerland and runs in an ISO 27001-certified data center in Switzerland. On-premise hosting available. Sovereign infrastructure and AI models.

FAQ

Frequently Asked Questions

What requirements must an ID card photo meet?

An ID card photo must meet the biometric requirements: neutral facial expression, closed mouth, straight gaze, uniform background. Our solution checks these criteria automatically using AI analysis.

Do the photos meet ICAO standards?

More information on ICAO

Is it possible to check the photo quality manually?

Yes, manual quality control can optionally be activated if customers want a human check in addition to the AI check.

Where are the photos processed?

Learn more about digital sovereignty

Try Photo Collect in two minutes.

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