ICAO 9303 · ISO/IEC 19794-5

ID photos for institutions and public transport

Portrait photo capture for ID cards, passes, and membership cards — no in-person appointment needed, even during peak loads.

Student uploading her portrait photo in the campus library
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University of Musterstadt
MusterAnna 12.04.2002
Processed portrait photo on the student ID card
99% satisfied users
2 min effort per person
5M+ photos processed
How it works

Three steps to a finished ID photo.

01

Photo capture

The process can be started from an existing application or from Photo Collect. Capture via smartphone, app, or photo kiosk.

02

Checking and processing

The AI checks the image immediately and processes it automatically according to defined requirements. Manual quality control is optional.

03

Integration

The processed image can be exported or transferred to existing systems via sFTP or API. The data is deleted automatically after processing.

Benefits

Thousands of photos in just a few days.

Photo Collect captures photos where people already are — on their own device, even when many cards are due at the same time.

Peak loads

Thousands of parallel uploads when many cards are due at the same time — without additional staff.

Online instead of at the counter

Photos are captured online and checked immediately — only the handover remains on site.

Connection to existing systems

Master data from the portal, customer, or administration system — export directly to card printing.

Location-independent

Capture on your own device

End users receive a personal upload link — via email, SMS, or QR code.

  • The upload works without login and without app installation
  • The check runs during upload, and feedback is immediate
  • Scalable to thousands of photos per day
Photo upload via smartphone
Smartphone upload · no app
On site

Photo kiosk on site

Where no personal device is available, the self-service kiosk takes over — at the ID card office, at reception, or in the sales outlet.

  • Self-service kiosk or staff-operated app at the ID card office
  • Integrated background removal
  • Wireless operation possible
Photo Collect photo kiosk
Photo kiosk · self-service on site
Checking and processing

Highly automated through to approval.

Photos are immediately checked for consistency and quality and automatically processed to the required format. Optional manual quality control guarantees fully compliant results.

Example: head not facing forward
Head posture

Head not facing forward

Faulty photos are detected during upload — with instant feedback.

  • 35+ automatic checks
  • Configurable criteria and strictness
  • Feedback with specific instructions
Processed portrait photo, 3:4 portrait format

Portrait, close zoom, gray background

Uploaded photos are automatically processed to the required format, including:

  • Alignment and centering of the face
  • Adjustment of format and zoom
  • Background replacement as specified
Quality control 18
Reject with predefined reasons and tips for improvement

Photos can optionally be reviewed manually before final approval.

  • Integrated messaging for new requests
  • New invitation with detailed reason
  • Interface designed for large review volumes
Relevant features

What holds up under peak loads.

The load isn't spread across the year but concentrated in a few days — these features are designed for exactly that.

Without app, without login

The upload runs in the default browser. On a desktop, a QR code transfers the session to the smartphone.

Time-bound capture

Upload links are valid for a limited time and tied to one person — aligned with the deadline and the start of validity.

Automatic reminder

Anyone who doesn't respond receives a follow-up invitation. The status can be viewed at any time.

Data protection

Swiss made, Swiss hosted.

The software is developed in Switzerland and runs in an ISO 27001-certified data center in Switzerland. On-premise hosting available. Sovereign infrastructure and AI models.

FAQ

Frequently Asked Questions

Do end users need to install an app?

No. The upload runs in the device's default browser, with no login and no app installation. On a desktop, a QR code transfers the session to the smartphone.

Can existing master data be imported?

Yes, data can be easily integrated via Excel imports or via the REST API.

How much time does quality control take?

Quality control is an optional quality assurance module and can also be switched off entirely. The interface is designed for fast, parallel review — around one second per photo. Since several people can review at the same time, even tens of thousands of photos per hour can be processed. As a rule, 2–4% of photos are requested again.

Which photo formats are possible?

The photo formats can be freely configured. In addition to the standard format in the corporate sector (4:3) and the passport photo format (1:1 or 45:35), any aspect ratio can be configured. Photos with a round cut-out are also possible.

Try Photo Collect in two minutes.

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